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    Mexican Consulate Sponsors El Grito Event in Southwest Detroit

    Mexican Consulate Sponsors El Grito Event in Southwest Detroit

    Family Ties Build Foundation for Detroit Cristo Rey Boys Soccer

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    Javier González Weaves Freedom and Family Legacy Into Sculptural Tapestries

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    A painted puzzle piece artwork is displayed as Ballet Folclórico of Wayne State University dancers perform at Roosevelt Park during the ‘Pieces of Detroit’ event in Detroit, Michigan, on April 27, 2025. The installation and performances celebrated the cultural and historical ties across Southwest Detroit.

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EL CENTRAL Hispanic News
  • Home
  • About
    • Introducing the partnership with the Race and Justice reporting Initiative
    • Resources
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    Mexican Consulate Sponsors El Grito Event in Southwest Detroit

    Mexican Consulate Sponsors El Grito Event in Southwest Detroit

    Hank Aguiree’s Mexican Industries

    Hank Aguiree’s Mexican Industries

    Bagley-West Vernor Historic District Receives Unanimous Approval, Next Up for State Vote

    Bagley-West Vernor Historic District Receives Unanimous Approval, Next Up for State Vote

    Film Detroit Brings Industry Resources Directly to Detroiters

    Film Detroit Brings Industry Resources Directly to Detroiters

    Independencia de México

    Independencia de México

    Family Ties Build Foundation for Detroit Cristo Rey Boys Soccer

    Family Ties Build Foundation for Detroit Cristo Rey Boys Soccer

    Can you be arrested for looking Hispanic?

    Can you be arrested for looking Hispanic?

    Hispanic Heritage Month

    Hispanic Heritage Month

    City Council Historic Designation Advisory Board to nominate Bagley-West Vernor Historic District

    City Council Historic Designation Advisory Board to nominate Bagley-West Vernor Historic District

  • Community

    Detroit’s Latino Community Helps Shape Smithsonian’s National Museum Project

    Introducing the Southwest Detroit Auto Heritage Guide

    Introducing the Southwest Detroit Auto Heritage Guide

    Hank Aguiree’s Mexican Industries

    Hank Aguiree’s Mexican Industries

    Lions and Tigers Hispanic Heritage Month Observances

    Lions and Tigers Hispanic Heritage Month Observances

    A painted puzzle piece artwork is displayed as Ballet Folclórico of Wayne State University dancers perform at Roosevelt Park during the ‘Pieces of Detroit’ event in Detroit, Michigan, on April 27, 2025. The installation and performances celebrated the cultural and historical ties across Southwest Detroit.

    Cultura y Comunidad / Culture and Community

    Bagley-West Vernor Historic District Receives Unanimous Approval, Next Up for State Vote

    Bagley-West Vernor Historic District Receives Unanimous Approval, Next Up for State Vote

    Detroit City FC Stadium Financing Unveiled to Neighborhood Advisory Council

    Detroit City FC Stadium Financing Unveiled to Neighborhood Advisory Council

    Film Detroit Brings Industry Resources Directly to Detroiters

    Film Detroit Brings Industry Resources Directly to Detroiters

    ¡¡Mi Grito, Tu Grito. Our Collective Voice Matters!!

    ¡¡Mi Grito, Tu Grito. Our Collective Voice Matters!!

  • Featured
    Mexican Consulate Sponsors El Grito Event in Southwest Detroit

    Mexican Consulate Sponsors El Grito Event in Southwest Detroit

    Family Ties Build Foundation for Detroit Cristo Rey Boys Soccer

    Family Ties Build Foundation for Detroit Cristo Rey Boys Soccer

    City Council Historic Designation Advisory Board to nominate Bagley-West Vernor Historic District

    City Council Historic Designation Advisory Board to nominate Bagley-West Vernor Historic District

    DCFC Community Benefits Process Kicks Off in Mexicantown

    DCFC Community Benefits Process Kicks Off in Mexicantown

    “SWFest” to Showcase Local Sound for Fifth Year at Senate Theater

    “SWFest” to Showcase Local Sound for Fifth Year at Senate Theater

    Senator Slotkin Delivers Federal Honor to CHASS as Funding Fights Loom

    Senator Slotkin Delivers Federal Honor to CHASS as Funding Fights Loom

    A Forever Home for Detroit City FC

    A Forever Home for Detroit City FC

    CHASS Center Honored with Spirit of Detroit Award in Honor of 55 Years of Community Health, Dignity, and Hope

    CHASS Center Honored with Spirit of Detroit Award in Honor of 55 Years of Community Health, Dignity, and Hope

    Gutierrez and cousin Jacob Lozano

    Donut Villa Expands to Second Location Near Ford Rouge Plant

  • Opinion
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    Javier González Weaves Freedom and Family Legacy Into Sculptural Tapestries

    Javier González Weaves Freedom and Family Legacy Into Sculptural Tapestries

    A painted puzzle piece artwork is displayed as Ballet Folclórico of Wayne State University dancers perform at Roosevelt Park during the ‘Pieces of Detroit’ event in Detroit, Michigan, on April 27, 2025. The installation and performances celebrated the cultural and historical ties across Southwest Detroit.

    Cultura y Comunidad / Culture and Community

    Independencia de México

    Independencia de México

    ¡Vamonos! Transforms Into an Immersive All Latina Artists Gallery

    ¡Vamonos! Transforms Into an Immersive All Latina Artists Gallery

    ¡¡Mi Grito, Tu Grito. Our Collective Voice Matters!!

    ¡¡Mi Grito, Tu Grito. Our Collective Voice Matters!!

    Hispanic Heritage Month

    Hispanic Heritage Month

    Ayapaneco Numte oote – Zoque de Tabasco

    Ayapaneco Numte oote – Zoque de Tabasco

    Festivalgoers enjoying the photobooth.

    SWFest: Celebrating Five Years of Creativity and Community

    Mayan Kaqchikel

    Mayan Kaqchikel

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DWSD announces new EasyPay Plan

This new program aimed at helping customers pay off past due balances to keep water services flowing

EL CENTRAL by EL CENTRAL
September 28, 2024
in Community
Reading Time: 5 mins read
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Mayor Mike Duggan and Detroit Water and Sewer Department Director Gary Brown recently announced a new payment plan called ”DWSD EasyPay.” The payment arrangement replaces the 10/30/50 Plan and follows the similar innovative thinking that launched the income-based water affordability program, the Lifeline Plan. While the Lifeline Plan is for low-income households, EasyPay allows for any water, sewer and/or drainage customer to enroll, no matter their income and whether they are a resident, nonprofit, faith-based institution or business.

“We heard stories from our customers that in order to be successful in a payment arrangement, they need to have a low money down startup fee and more flexible terms to pay off their arrearages,” said DWSD Director Brown. “We also talked with our counterparts in other major cities about their payment plans. We learned that $10 down and 36 months can be more effective. We want our customers to maintain their water service while making sure they pay for the services rendered.”

With only $10 down, any DWSD customer with a past due balance can enroll. Here are the details:

  • Replaces the 10/30/50 Plan;
  • Low down payment – $10 deposit, no matter balance;
  • No income restrictions to qualify;
  • No barriers to enter;
  • All types of customers qualify; and
  • Easy to make the deposit and easy to pay monthly by phone, online or via a DivDat kiosk.

Once enrolled by phone or online, the customer has up to 10 days to make the deposit especially if they prefer to do so with cash at a DivDat kiosk. During the month after enrollment, they begin paying their installment in addition to their current DWSD charges.

Brown added that parking lots and vacant buildings with a past due drainage account are also eligible for EasyPay.

Once enrolled into EasyPay, similar to the Lifeline Plan, customers will be protected from shutoffs and other collections actions as long as the bill is current.

How EasyPay works
DWSD EasyPay is easy to enroll in and easy to understand. For example, an average water and sewerage bill for a family of three is $85 a month, with an average past due balance of $1,240. Once this family enrolls into EasyPay, they will pay $10 the first month, $34.17 will be their monthly installment for their past due balance the second month plus their current $85 water bill. The following months will continue to be $34.17 for their monthly installment plus their current bill for the month.

See below for diagram:

How to sign up
To enroll in the new DWSD EasyPay Plan, call 313-267-8000 and say “Easy Pay” or enroll through the DWSD Customer Self-Service Portal at csportal.detroitmi.gov. To learn more, visit detroitmi.gov/easypaywater. To hear EasyPay explained, check out this 30-second video https://www.youtube.com/watch?v=Ba2Vw0rAT6I or https://www.youtube.com/watch?v=ljRDCzYK3GI  for a 60-second video.

About the Detroit Water and Sewerage Department
The Detroit Water and Sewerage Department (DWSD) delivers clean water and collects sanitary sewage and stormwater from more than 230,000 accounts, representing a residential population of nearly 700,000. DWSD’s water system consists of more than 2,700 miles of water main and 29,000-plus fire hydrants, and the combined sewer collection system has nearly 3,000 miles of sewer piping, more than 90,000 catch basins and 16 green stormwater infrastructure projects within the city of Detroit. Since June 2019, DWSD has committed $100 million per year to begin to address the aging infrastructure, including replacing lead service lines. To learn more about DWSD or to request water services, make payments, apply for affordability programs, or report water or sewer emergencies, call DWSD Customer Service at 313-267-8000, use the Improve Detroit mobile app, or visit detroitmi.gov/dwsd.

  • Water department launches new payment arrangement for those not eligible for the Lifeline Plan
  • Only $10 down for any customer with a past due balance, no matter their total balance and their income
  • Remaining balance is spread over 36 months in addition to current monthly bill
  • Protects from water shutoff and there are no penalties or interest
Tags: DetroitTaxes
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